Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you make a booking for our static caravan holiday let.

1. Information We Collect

We may collect the following information from you:
- Full name
- Contact information (email address, phone number)
- Address
- Details of your booking (dates, number of guests)
- Payment details (where applicable, processed securely)

2. How We Use Your Information

We use your information to:

• Process and manage your booking
• Communicate with you before, during, and after your stay
• Meet our legal and financial record-keeping obligations
• Improve our services

3. Data Sharing

We do not sell or share your personal data with third parties for marketing purposes. Your data may be shared with service providers (e.g. cleaning or maintenance) only where necessary for your stay.

4. Data Retention

We retain your information only for as long as necessary to fulfill the purposes described above and to comply with legal obligations.

5. Your Rights

Under data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (in certain circumstances)
• Object to or restrict processing of your data

6. Security

We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access.

7. Contact Us

If you have any questions about this policy or your personal data, please contact us at:

[email protected]

Or in writing to:

LFM Services UK Ltd t/a Norfolk Caravan Services,
Unit 3, Emmerson Industrial Estate,
Norwich Rd,
Norwich
NR9 5SA

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted and, where appropriate, notified to you.